A history of site changes

Still on holiday. Now in Rovinj (Croatia). Beautiful. Completed work on the Quality Toolbook website. Now there's over 3000 pages of solid content on the web across all my sites. All free.

14-Aug-05

On holiday! Rome for a week. History on every corner. Web-wise, working on converting my 400-page book on problem solving and improvement into the Quality Toolbook website.

07-Aug-05

Added Using humor to techniques, including Benefits of using humor, Becoming a child, Laughter and Politically-incorrect humor. Added Unfair process and What about to Resisting persuasion.

30-Jul-05

Added Power sales and updated Terrorist bombs in Analysis. Completed Using punctuation with Quotation marks and Semicolon. Added Tried it, Truth and Unavailable to Resisting persuasion.

24-Jul-05

Started new Analysis section (see left-hand navigation bar too) with topical articles on Live 8 and Terrorist bombs. Added Surprised, Tears and Too... to Resisting persuasion. Added Parentheses and Period to Using punctuation.

17-Jul-05

Added Dash, Ellipsis and Hyphen to Using punctuation in Use of Language. Added Qualifications, Say no, Silence, Splitting hairs and Stonewalling to Resisting persuasion.

10-Jul-05

Started Using punctuation in Use of Language, starting with Apostrophe, Colon and Comma. Added Name the game, Not my job, Not surprised, Only theory and Procrastination to Resisting persuasion.

3-Jul-05

Added Illogic, Impracticality, Interruption, Mismatching and More data to Resisting persuasion. Added Modulation to Use of Language. Added Customer Roles to Sales articles.

26-Jun-05

Added Higher authority, High ground, Hmm and I'll have to think about it to Resisting persuasion. Added Stress to Explanations, including Causes of stress, Symptoms of stress and Stress costs.

19-Jun-05

Added Fake anger, Filibustering, Flight into health, Fuzzing and Gaze avoidance to Resisting persuasion. Added Ellis' Irrational Beliefs to Beliefs. Added Margerison-McCann Team Performance Wheel to Preferences.

12-Jun-05

Added Data dump, Digression, Denial and Escalation to Resisting persuasion. Added The personal-closure trap to Sales articles. Added Personality is to Personality. Added Social Influence to Academic Theories.

5-Jun-05

Added Stepwise change, Visioning and Whole-system Planning to Change techniques in Change Management. Added Causal Analysis and Change Complexity Analysis to Diagnosing change. Added Lewin's freeze phases to Change Management, including Unfreezing techniques, Transitioning techniques and Refreezing techniques. This completes current work on Change Management (over 100 pages!).

28-May-05

Added Setting goals, Shift-and-sync, Socializing and Spill-and-fill to Change techniques. Added new section on Resisting persuasion to Techniques, including Attack, Blame, Can't afford it and Confusion.

21-May-05

Added Making the argument to Argument, including addition of Argument elements, Making the case, Proposition and Refuting arguments. Added Kipling questions to Questioning techniques. Added Creating a Positive Culture to Culture.

14-May-05

Added Traditional logic, Pros-vs-cons reasoning, Set-based reasoning, Systemic reasoning and Syllogistic reasoning to Types of reasoning. Added the Ultimatum Close to Closing techniques and Closing tips to Sales articles in Sales.

07-May-05

Added Decompositional reasoning, Deductive reasoning, Inductive reasoning and Modal logic to Types of reasoning in Argument. Added Adjournment Close to Closing techniques. Added Satir's Stress Responders to Personality.

30-Apr-05

Started Types of reasoning in Argument, including Cause-and-effect reasoning, Cause-to-effects reasoning, Effects-to-cause reasoning, Comparative reasoning, Conditional reasoning and Criteria reasoning. Added Primary and secondary emotions to Emotions.

24-Apr-05

Added Management by Objectives (MBO), Open Space, Re-education, Restructuring, Reward alignment and Rites of passage to Change techniques. Added the Hurry Close to Closing techniques. Added Amplification principle to Principles. Added Feedback Form to Contact page. Removed forum (annoying ads!). Added simple Guestbook.

17-Apr-05

Added Personal Construct Theory to Academic Theories. Added Facilitation, First steps, Golden handcuffs, Institutionalization and Involvement to Change techniques. Added Deception principle and Perception principle to Principles.

10-Apr-05

Added Challenge, Coaching, Command, Destabilizing, Evidence for change, Evidence stream and Education to Change techniques in Change Management. Also added Specificity principle to Principles.

3-Apr-05

Added Using syntax to Use of Language, including: Sentences, including Using simple sentences, Using compound sentences and Using irregular sentences. Also Using statements, Using questions, Using commands and Using exclamations. Then detail in Clauses, Clause arrangement and Phrases.

27-Mar-05

Added Creating change to Change Management, with Boiling the frog, Burning bridges and Burning platform. Added Virtues of Style to Argument, including Clarity, Correctness, Evidence, Ornateness and Propriety.

20-Mar-05

Added Managing the change project, including Organizing for change, Sponsorship of change and Styles of change to Change Management. Added Style over Substance, Undistributed Middle, Unrepresentative Sample and Wishful Thinking to Fallacies. Reorganized Fallacies to include Full alphabetic list of fallacies plus too many other groupings to list here.

13-Mar-05

Added Planning for change, including Scope of change, Styles of change, The Change Delivery Plan and The Commitment Plan to Change Management. Added Slippery Slope, Social Conformance and Strawman to Fallacies.

6-Mar-05

Added The nature of opposition, The nature of support and Stakeholder mapping to Change Management. Added Personal Inconsistency, Poisoning the Well, Post Hoc, Red Herring and Repetition to Fallacies. Added Personality is to Personality.

27-Feb-05

Added Stakeholders in change, with Types of stakeholder, Researching stakeholders, Stakeholder interests and Stakeholder personal analysis to Change Management. Added In a Certain Respect and Simply, Insignificance, Logical Inconsistency, Many Questions and Missing the Point to Fallacies.

20-Feb-05

Added Causal Analysis and Change Complexity Analysis to Diagnosing change in Change Management, as well as The Kübler-Ross grief cycle that includes Shock, Denial, Anger, Bargaining, Depression, Testing and Acceptance stages. Added Transference and Freud's theories to Behaviors.

13-Feb-05

Added Diagnosing change, with Historical Review, Context Analysis, Cultural Analysis and Structural Analysis to Change Management. Added Gambler's Fallacy, Hasty Generalization, Illicit Major and Illicit Minor to Fallacies. Added Substitution principle to Principles.

06-Feb-05

Added Accepting the brief, The first meeting, Investigating realities and Agreeing the contract to Change Management. Added False Analogy, False Cause, False Compromise, False Dilemma, False Effect and Four Terms to Fallacies.

30-Jan-05

Added Signs of resistance, Dealing with resistance, How to cause resistance and Responding to unexpected resistance to Change Management. Added Denying the Antecedent, Division, Equivocation and Excluded Middle to Fallacies.

22-Jan-05

Added Site map and Forum (please do join in!). Added Resistance to change, Rationale for resistance, The resistance zoo, Signs of resistance to Change Management. Added Active listening, High-integrity listening and Listen to the inner person to Listening.

15-Jan-05

Started new section in Disciplines on Change Management, with The Change Imperative, The psychology of change, Initial concerns and Initial reactions. Added Bad listening habits and Good listening habits to Listening. Added Begging the Question, Complex Question and Composition to Fallacies.

08-Jan-05

Started new section on Listening in Techniques, including Why you should listen, Why people do not listen and Depth of listening. Added Appeal to Tradition, Argument from Ignorance, Assertion and Attack the Person. Also added Kolb's Learning Styles and The Learning Cycle to Learning Theory.

01-Jan-05

Completed Parts of speech with Adverbs, with Enhancing with adverbs and Quantifying with adverbs. With Prepositions, including Prepositions of place and Preposition of time. Also Conjunctions, including Types of conjunction, Associating with conjunctions, Complexifying with conjunctions and Adding conditions with conjunctions. And finally Interjections, with Using exclamations and Using hesitation devices.

26-Dec-04

Christmas bonus: Lots on Parts of speech with Verbs, including Types of verb, Completion with verbs, Possibility with verbs and Imperative with verbs. Also Adjectives, with Enhancing with adjectives, Quantifying with adjectives, Definite and indefinite articles, Comparatives and Superlatives and Cardinals and Ordinals.

19-Dec-05

Added Propaganda section to Techniques, including four articles on propaganda: What is propaganda?, A brief history of Propaganda, Military, media and education and Modern propaganda, plus seven common techniques: Bandwagon, Card-stacking, Glittering generalities, Name-calling, Plain folks, Testimonial and Transfer.

12-Dec-04

Added Appeal to Fear, Appeal to Novelty, Appeal to Pity and Appeal to Ridicule to Fallacies. Started Parts of speech in Use of Language, including Nouns, Using concrete nouns, Using abstract nouns, Pronouns, Types of pronoun, Connecting with pronouns and Pronouns and possession.

5-Dec-04

Added Appeal to Authority, Appeal to Common Belief, Appeal to Common Practice and Appeal to Emotion to Fallacies. Added Aristotle's Five canons of rhetoric to Argument, including Invention, Arrangement, Style, Memory and Delivery. Added Selling with Questions to Sales articles and Questioning techniques.

28-Nov-04

Added Enthymeme, Modus Ponens and Modus Tollens to Syllogisms. Added Using pauses to Use of Language. Added Fallacies to Argument, starting with Accent, Accident, Affirming the Consequent and Amphiboly.

21-Nov-04

Added Set Theory and Syllogisms to Argument, including Categorical syllogism, Conditional syllogism and Disjunctive syllogism. Added Power words to Use of Language. Added The Betari Box to Behaviors.

14-Nov-04

Started Argument section in Disciplines, with Argument structure, Toulmin's argument model, Three ways to persuade and Categorical propositions. Added Aristotle's Ethics to Values. Added Responding to questions to Questioning techniques.

7-Nov-04

Added LAARC to Objection-handling. Added Defensive body language to Using Body Language. Added Symbolization, Trivializing, Undoing and Defense Mechanisms to Coping Mechanisms. Added Qualifiers to use of language.

31-Oct-04

Added Repression, Somatization, Sublimation and Suppression to Coping Mechanisms. Added Personality to Explanations and Freud's Personality Factors to Personality. Added Floppy language to Language. Added review of The Marketing Playbook.

24-Oct-04

Added Projection, Rationalization, Reaction Formation and Regression to Coping Mechanisms. Added Sheldon's Body Personality to Personality. Added Submissive body language to Using Body Language. Added American values to Values.

17-Oct-04

Added Idealization, Identification, Intellectualization and Passive aggression to Coping Mechanisms. Added Stress values to Values. Added Charity collection, Movie auditions and Valet parking to Confidence tricks. Split up the rather long Links page into separate pages for each topic.

10-Oct-04

Added Denial, Displacement, Dissociation and Fantasy to Coping Mechanisms. Added Franklin's Thirteen Virtues and Value categories to Values.

03-Oct-04

Added Compartmentalization, Compensation and Conversion to Coping Mechanisms. Added Leadership articles to Leadership, including The Core Purpose of Governance, Motivation of Leaders, Leadership vs. Management and When Leadership is not needed.

26-Sep-04

Added Coping Mechanisms to Behaviors, including Acting out, Aim inhibition, Attack and Avoidance. Added Confidence tricks to Techniques, including ATM Security, Movie auditions and Bootleg video.

19-Sep-04

Added Conversion articles to Conversion techniques, including Conversion is, Brainwashing, Cults, Exhaustion, confusion, suggestion and The vulnerable persona. Added Conditioning in Behaviors, including Four stressors, The dog temperaments, Extinction and Three stages of breakdown.

12-Sep-04

Added Hassan's BITE and Sudden Conversion Syndrome to Conversion theories. Added Power body language and Social distances to Using Body Language. Added The Brain Syndrome to Brain stuff. Added Freud's Psychosexual Stage Theory to Learning stage theories.

5-Sep-04

Added Conversion theories to Conversion techniques page, including Brainwashing, Lifton's Brainwashing Processes, Lifton's Thought Reform and Schein's stages of conversion. Added Sales Training and Sales Wisdom to Sales articles.

29-Aug-04

Added Identity destruction, Special language and Thought-stopping to Conversion techniques. Added Cults to Conversion. Added Striving and Thought-stopping to Retention techniques.

22-Aug-04

Added Love Bomb and Persistence to Conversion techniques. Added Polarization and Special language to Retention techniques. also added Special language to language techniques. Went on holiday!

15-Aug-04

Added Guilt, Higher purpose, Information Control and Incremental conversion to Conversion techniques. Added Isolation, Keeping busy and Blind obedience to Retention techniques. Added ADAPT to Sales methods, added Three Customer Types to Sales articles and did some tidying of the Sales front page.

08-Aug-04

Started section on Conversion, with Conversion techniques that include Breaking sessions, Changing values, Confession, Entrancement and Engagement, plus Retention techniques with Asset-stripping, Confession and Entrancement.

01-Aug-04

Added Transformational Leadership, Bass' Transformational Leadership Theory, Burns' Transformational Leadership Theory, Kouzes and Posner's Leadership Participation Inventory to Leadership theories. Added Strategic Contingencies Theory to theories about power. Added Sales articles to Sales, starting with Customer Personalities and Dealing with No.

25-Jul-04

Added Contingency Theory, Fiedler's Least Preferred Co-worker (LPC) Theory, Cognitive Resource Theory, Transactional Leadership Theory and Leader-Member Exchange Theory to Leadership theories. Added Objection Chunking, Objection Renaming and Objection Writing to Objection-handling.

18-Jul-04

Added Participative Leadership, Lewin's leadership styles, Likert's leadership styles, Situational Leadership, Hersey and Blanchard's Situational Leadership, Vroom and Yetton's Normative Model and House's Path-Goal Theory of Leadership to Leadership styles.

11-Jul-04

Started Leadership theories with Great Man Theory, Trait Theory, Behavioral Theory, Role Theory and The Managerial Grid. Added Customer-care Close and Valuable Customer Close to Closing techniques.

04-Jul-04

Added 'Recognize me' game to Games. Added Erikson's Developmental Stage Theory to Learning stage theories. Added Followers and Trust, Followers and Liking and Followers and Ideas to Followership. Added The Managerial Grid and Lewin's leadership styles to Leadership styles.

27-Jun-04

Added Situational Leadership, Transformational Leadership and The Quiet Leader to Leadership styles. Added Followers and Respect and Followers and Trust to Followership. Also revised Lying and added Duper's delight.

20-Jun-04

Started Leadership section in Disciplines, with Charismatic Leadership, Transactional Leadership and Transformational Leadership in Leadership styles, plus The Leader-Follower loop and Five reasons to follow in Followership.

13-Jun-04

Added Belief Bias to Theories and Syllogistic Reasoning and Conditional Reasoning to Decisions. Added Distraction Close, Trial Close and Yes-set Close to Closing techniques page.

6-Jun-04

Added Learning Theory page, including Learning Channel Preferences and Stage Theories of Piaget's Stage Theory, Kohlberg's Moral Stage Theory and Fowler's Faith Stage Theory. And also added Testimonial Close and Treat Close to Closing techniques page.

29-May-04

Added The Leadership Challenge book review. Added Shame Close, Standing-room-only Close and Summary Close to Closing techniques page. Added Types of objection to Objection-handling page.

21-May-04

Added Changing values, Breaking sessions and Engagement to Cult methods. Added LACE objection management and Feel, felt, found to Objection-handling page.

17-May-04

Started Cult methods in Techniques section, including The Love Bomb and Persistence. Added Reversal Close and Selective-deafness Close to Closing techniques page.

10-May-04

Added big section on Social Research history and philosophy (25 pages - some quite long!) to Explanations. Also started sister website: CreatingMinds.org with over 300 pages!