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How we change what others think, feel, believe and do
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How we change what others think, feel, believe and do |
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Dilution Effect
Explanations > Theories > Dilution Effect Description | Example | So What? | See also | References
DescriptionStereotyping leads people to show bias and inaccurate judgment towards other people. This effect can be reduced or even eliminated when information is given to them about the stereotyped people. This information can be innocuous and unrelated to the subject of bias. For example where they live, what their parents do, and so on. Dilution works by reducing reliance on the representativeness heuristic, where we assume one person in an out-group is much like another. ExampleMy brother-in-law is a well-off dentist. He likes gardening and playing tennis. His wife used to be a secretary in a local company. His father was a teacher in a local school. So what?Using itTell other people seemingly-irrelevant personal details about yourself or people you want them to trust or like more. DefendingBeware of your own stereotypes, and also beware of people bending your views of others. See alsoContact Hypothesis, Mere Exposure Theory, Out-Group Homogeneity, Propinquity Effect, Representativeness Heuristic, Stereotypes ReferencesNisbett, Zukier and Lemley (1981), Hilton and Fein (1989) |zk| |
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